ShirtsBay®

Returns & Cancellation

Shirtsbay.com Is a partner of Teezily Company.

Given that the Products are manufactured and printed to the Customer’s Order in a personalized fashion way, and that the company TEEZILY does not hold any stock, the Customers are notified that they are not able to withdraw their Preorder/Order after the end of the Campaign Period and until 5pm the last day of the Campaign Period, due to the Company TEEZILY customer service working hours (Monday to Thursday 9.30am until 6.30pm and until 5.30pm Friday).
THE COMPANY TEEZILY REMINDS THE CUSTOMER THAT IN COMPLIANCE WITH ARTICLE L. 121-21-8 OF THE FRENCH CONSUMER CODE, THE CUSTOMER DOES NOT HAVE THE RIGHT TO WITHDRAWAL AFTER THE DATE WHEN THE PRODUCTS FROM THE CAMPAIGN IN WHICH THEY PARTICIPATED ARE MANUFACTURED, MEANING THE END OF THE CAMPAIGN PERIOD GIVEN THAT THE PRINCIPLE OF THE TEEZILY SERVICE IS TO NOT HAVE ANY PRODUCTS IN STOCK. ALL THE PRODUCTS ARE MANUFACTURED TO ORDER IN THE SIZE ORDERED AND PRINTED WITH THE DESIGN AS CHOOSEN BY THE CUSTOMER WHEN ORDERING OR PREORDERING. IN THIS RESPECT THE PERSONALISED PRODUCTS AT ORDER IN EACH ORDER FROM EACH CUSTOMER CANNOT THEREFORE BE RETURNED OR EXCHANGED.
If the Customer wishes to withdraw their order within the specified time period, before the end of the Campaign Period, they should do so by carefully completing and signing the Withdrawal Form available here and sending it to the Company TEEZILY exclusively at the following email address [email protected], until 5pm on the last day of the Campaign Period. The Company TEEZILY will send a receipt of confirmation of withdrawal by email to the address provided by the Client at the time of their Preorder/Order. Any withdrawal occurring outside the specification hereby detailed, and after the time limits will not be processed.

CONTACT

For all questions or claims relating to the current Terms and Conditions, Products, Orders, deliveries, Customers are invited to contact the Company TEEZILY using the following contact information:
TEEZILY Customer care:23, rue de Provence 75009 Paris FRANCE
Email: [email protected]
Phone: +33 1 72 30 10 10(646) 741 - 2095(From 9.30am to 6.30pm Monday to Thursday and until 5.30 on Friday)

Cancellation of Orders or Preorders: [email protected]